Question 1

Is There Wifi Available At All Camps?

Accepted Answer

Wifi is currently available at Skukuza and Pretoriuskop. Internet access can be slow.

Question 2

Are ATM Machines Available In Kruger?

Accepted Answer

Skukuza is one of the main rest camps in Kruger, ATM machines are available here. However, cash back is available from the tills in the Park Shops.

Question 3

What Is Your Electricity/Voltage In South Africa?

Accepted Answer

Our electricity supply is 220/230V, with a type M, large 15-amp plug. We always suggest that you bring your own travel adapter with you. These can also be purchased within the Kruger National park as well as at all major airports.

Question 4

How Many Other Companies Are Like Nhongo Safaris?

Accepted Answer

There is a selected amount but most do day safaris and Nhongo Safaris specialises in overnight safaris and departs daily with a minimum of two guests compared to other companies that only leave with four or six guests on a safari.

Question 5

How Big Is Nhongo Safaris?

Accepted Answer

Nhongo Safaris is a small family owned company with a hands on policy.

Question 6

How Long Has Nhongo Safaris Been Operating?

Accepted Answer

Nhongo Safaris has been in operation since 1999. They operate more on a private and relaxed basis giving guests a more attention to detail safari and that is why our slogan is Arrive as Strangers but Leave as Friends.

Question 7

Will I Have Mobile Phone Reception In The Kruger National Park?

Accepted Answer

Yes, camps in Kruger National Park do have Mobile Phone Reception.

Question 8

How Do I Get To The Kruger National Park And How Far Is It?

Accepted Answer

Citybug Shuttle service runs from OR Tambo International Airport to Nelspruit daily and is a 5 hour drive. If you wish to fly, Airlink flys to both Skukuza Airport and Kruger Mpumalanga Airport.

Question 9

Does Nhongo Safaris Only Leave On Certain Days Of The Week?

Accepted Answer

No, Nhongo Safaris departs daily with a minimum of two guests on any safari.

Question 10

Does Nhongo Run Safaris Throughout The Year?

Accepted Answer

Apart from closing for approximately 2 weeks during the festive season which is the busiest period for the Park we run Safaris throughout the year.

Question 11

Why Are The Bungalows All Round In The Kruger National Park?

Accepted Answer

Huts are the most basic type of Kruger lodge. They’re typically small round buildings with thatched roofs. This style of building is known as a rondavel. In most African countries tribes found it easier to build round huts out of mud with thatched roofs and you still see many of these as you travel around Africa. Some are painted in their unique tribal colours or just plain mud huts.  Of course the huts in Kruger are made out of brick with thatched roofs.

Question 12

Do You Have Insurance?

Accepted Answer

Yes we are SATSA (South African Tourism Services Association) Bonded in South Africa which covers you the client. We also carry R100 Million Rands Public and Passenger Liability cover for every eventuality in South Africa. It is also important for you to carry travel insurance for any other eventuality.

Question 13

What Amenities Are Available In The Huts In Kruger National Park?

Accepted Answer

All bed linen, towels and bath soap are provided in each unit.

Question 14

What Organisations Does Nhongo Safaris Belong To?

Accepted Answer

Nhongo Safaris are a member of SATSA (Southern African tourism and services association), Kruger Lowveld Tourism Association and ATTA (Africa Travel Tourism Association).

Question 15

I Want To Cancel My Booking Altogether - Can I Have a Refund Of My Deposit?

Accepted Answer

Should you decide to completely cancel your trip with us our standard terms and conditions apply in that your deposit is non-refundable. We can only offer you alternative dates within 12 months of your original departure date.  However, if you pay the remaining balance in full then our Ultimate Flex Booking Policy applies, and you can choose alternative dates within 24 months of your original departure date.  Another option is to transfer your payment to a credit voucher. This voucher is valid for 12 or 24 months depending on the Flex Option you chose and can be gifted to another person of your choice if you decide not to travel. For further terms and guidance on using credit vouchers, please refer to I have a credit voucher, how do I use it?

Question 16

I Have a Credit Voucher; How Do I Use It or Gift It To Another?

Accepted Answer

Credit vouchers are valid for 12 or 24 months depending on the Flex Option you chose and can be gifted to another person of your choice if you decide not to travel. If you chose to gift your credit voucher, we will need to be notified in writing/email and informed of the recipient’s name, email address and telephone number. The recipient of your credit voucher must use the voucher within the original validity period. Safari prices are not fixed or guaranteed until you have re-booked using your credit voucher. The published tour price at the time of booking will apply at the time of re-booking. To re-book a safari using a voucher, simply contact our Reservations Team by email or by phone.

Frequently Asked Questions Safaris & More

Frequently Asked Questions
Safaris & More